SUPPORT SERVICES

The support services include warranty pack for both active and passive components. In case of failure of physical devices, it will get replaced on priority basis.

Even if there is physical problem with the data and voice network, the support team solves the problem within a day. In case of physical failure of network devices, the standby will be provided and get the problem resolved.

Moves & Adds: encompass the management and physical movement of any IT asset, its connectivity and associated user equipment, from one location to another.

Break/Fix Services ensures that the entire cabling infrastructure remains operating at its optimal performance following installation and includes fault queue management, fault investigation, root cause analysis and fixes.

Audits: Documentation of the physical location of IT assets, connectivity, assessment of workmanship and standards compliance.

Site-Surveys: Initial data collection and identification of IT assets are connected and located where they are documented to be.

Decommission/Re-commission: Removal or relocation of IT assets.

Capacity Planning: Reporting and forecasting on network capacity.